Returns & Exchanges
At Denny Shop, we want you to love your home decor and furniture; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original packaging and unused condition to qualify for processing.
Initiate Your Request
Log into your account or use our guest portal to enter your order number and zip code to start the return process.
Print Shipping Label
Once approved, download and print the prepaid shipping label provided via email and attach it securely to your original packaging.
Drop Off Package
Deliver your item to the nearest authorized carrier location, ensuring all fragile home goods are properly padded to prevent damage during transit.
Receive Your Refund
After our warehouse team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing