Frequently Asked Questions
Everything you need to know about shopping at Denny Shop.
What is the typical shipping timeframe for furniture and home decor?
Most home decor items ship within 2-4 business days, while larger furniture pieces may take 7-14 business days to arrive via our specialized white-glove delivery partners.
Do you offer a warranty on your products?
Yes, all Denny Shop furniture comes with a standard 1-year limited warranty covering manufacturing defects and structural integrity.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
How can I track my order status?
Once your order ships, you will receive an email notification with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm.
Are the colors of the products accurate to the photos?
While we strive for color accuracy, please note that studio lighting and individual monitor settings may cause slight variations. We recommend checking customer review photos for additional reference.